Specialist Vets in Winchester

## Summary Anderson Moores Veterinary Specialists is a specialist-led referral hospital (ownership/group not stated) that covers a wide range of advanced diagnostics and surgery, including emergency referrals. The website describes a “360-degree” approach to care and over two decades of providing specialist-led treatment. From the latest reviews, owners repeatedly mention: - Clear, step-by-step explanations of investigations and treatment options (including discussing medication choices before proceeding). - Advanced imaging and neurology cases (e.g., MRI for suspected IVDD, followed by surgery for “water on the brain”). - Orthopaedic surgery with planned aftercare (one owner describes successful TPLO-style knee surgery, with follow-up appointments and physiotherapy booked for a second procedure). - Frequent updates during inpatient stays and after surgery (including clinicians coming out to report recovery progress). ## Services Services listed on the clinic website include: - Anaesthesia - Cardiology - Dentistry - Diagnostic imaging - Internal medicine - Neurology & neurosurgery - Oncology - Orthopaedic surgery - Physiotherapy - Soft tissue surgery - Feline hyperthyroid clinic - Emergency referrals Services and capabilities specifically referenced in reviews include: - MRI as part of diagnosis for suspected IVDD - Neurosurgery (surgery described after diagnosis of “water on the brain”) - Orthopaedic knee surgery described as TPLO-style, with ongoing rehab/physiotherapy planning - Surgical treatment for severe infection involving a “hole in the lung” - Inpatient care with regular owner updates during a pet’s stay Additional structured clinic data notes the practice is a **Veterinary Nurse Training facility**. ## People Named team members mentioned positively in reviews: - **Matthew Oxford (veterinary surgeon)** — described as reassuring and clearly explaining what would happen; an owner notes he provided an in-person update that their dog was recovering well after surgery. - **Berry Wong** — praised for clear explanations and discussing medication options before proceeding. - **Heather Smith** — mentioned alongside Berry Wong in the context of detailed explanations and decision-making around medication options. - **Eliana** and **Jorge** — mentioned as part of the team who “immediately jumped into action” during an urgent, overnight referral. ## Reviews **Google rating: 4.7 stars from 581 reviews.** Themes below are drawn from the latest written reviews available to us. - Detailed communication: owners repeatedly describe clear explanations of diagnoses, investigations, treatment options, and what to expect next. - Strong peri-operative support: multiple reviews reference surgery (orthopaedic, neurosurgery, and other major procedures) with updates before/during/after, and recovery progress reported to owners. - Follow-through on aftercare: follow-up appointments and physiotherapy are specifically mentioned after orthopaedic surgery. - Calm, supportive reception and nursing experience: several owners describe being welcomed warmly and having fears eased when arriving with an unwell pet.

## Summary Mildmay Veterinary Hospital is an RCVS Veterinary Hospital established in the early 1980s, set up as a small-animal hospital providing both routine care and on-site, dedicated out-of-hours support through **MiNightVet Winchester** (with full-time night staff). The website also describes a **cardiology referral service** and a **keyhole (laparoscopic) surgery referral service**, alongside routine consultations and surgery. From the latest reviews available to us, owners repeatedly describe: - **Clear explanations and options** (including end-of-life discussions where owners felt supported in making difficult decisions). - **Surgery and follow-up care** being handled thoroughly (examples include a leg operation after torn ligaments were diagnosed, and surgery for a cat’s mouth growth). - **Brachycephalic assessment/BOAS grading** carried out with costs described as “very reasonable” compared with other practices. ## Services Services and capabilities mentioned on the clinic website and in reviews include: - **Routine care:** consultations, vaccinations, parasite control, microchipping, six-month health checks - **Nurse clinics:** weight checks and nail care are specifically referenced in reviews (via the “Healthy Pet club”) - **Surgery:** neutering and general surgery; reviews mention a **leg operation** and **surgery for a mouth growth** - **Referral services:** cardiology referral service; keyhole (laparoscopic) surgery referral service - **Brachycephalic assessment:** “Brachycephalic assessment” is listed on the website; a review specifically mentions **Kennel Club BOAS grading** - **Out-of-hours and emergency care:** described as **24-hour emergency support**, with **MiNightVet** providing on-site, dedicated emergency service staffed overnight - **Other listed services:** blood pressure checks, anal sac expression, grooming & nail clipping, puppy parties, home visits, pet travel documentation - **Species treated (per website):** dogs, cats, rabbits, ferrets, guinea pigs, gerbils, hamsters, large and small cage birds, and backyard poultry (a review also specifically mentions care for a guinea pig with kidney stones) ## People Named team members mentioned in reviews: - **Rebecca**: carried out a **Kennel Club BOAS grading** assessment for a pug; the owner highlighted clear explanations and a calmer, less stressful visit. - **Dr Becca**: performed a **leg operation**; an owner describes detailed explanations of different surgical options and says they didn’t feel pushed toward a particular choice, plus ongoing follow-up care. - **Dr Richard**: diagnosed **torn ligaments** during a visit for another issue and recommended referral internally for orthopaedics; another owner mentions him in connection with prompt assessment and surgery for a **cat’s mouth growth**. - **Kate**: associated with end-of-life care; a reviewer describes being given options with detailed information and feeling supported while considering euthanasia. - **Nicky (head vet)**: treated a **guinea pig for kidney stones**, with the owner emphasising how the pet and owners were handled during the appointment. ## Reviews **Google rating: 4.6 stars from 289 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention **thorough explanations and being given options**, including around major decisions (surgery choices; euthanasia discussions). - Multiple reviews describe **successful surgical care and follow-up**, including a leg operation after ligament injury was diagnosed and surgery for a mouth growth. - Several comments focus on pets being made **comfortable during visits** (for example, a dog being relaxed enough to get excited about coming in). - One owner specifically notes the **cost for Kennel Club BOAS grading** was “very reasonable” compared with other practices.

## Summary Stable Close Veterinary Clinic is a family-run, independent small-animal practice established in 1955 and listed as an RCVS-accredited practice. The website states they provide emergency services, and reviews describe urgent triage in practice (for example, a dog thought to be having a seizure being treated as a priority, and another dog being diagnosed with bloat/twisted bowel and treated urgently). Owners also repeatedly mention a pragmatic approach to work-ups—one reviewer says they weren’t pressured into “multiple expensive tests”—while another review reports the clinic would not provide even a rough estimate for bladder-stone surgery without an initial appointment. ## Services - **Small-animal veterinary care** (website: small animals only). - **Emergency care** (website states emergency services; reviews describe dogs being taken straight in for urgent assessment/surgery). - **Surgery mentioned in reviews**, including: - Urgent surgery after an “accident/disaster” (owner reports their dog was taken straight in for surgery). - **Cyst removal** (with a full check-up at the same time, per one review). - **Serious GI emergency**: bloat/twisted bowel spotted and acted on urgently (one review). - **Support for reactive/nervous dogs**: one owner describes being allowed to wait outside and staff keeping distance from other dogs to reduce stress. ## People - **Charlotte (vet)**: described by one long-term client as “fantastic and knowledgeable,” explaining things thoroughly and taking a pragmatic approach without pushing multiple expensive tests. - **Becky (vet)**: one reviewer says she adapted to their dog’s character and was “super professional.” - **Colin**: credited by one owner with spotting bloat/twisted bowel quickly and “saving” their dog. - **Practice owner (female, unnamed in review)**: described alongside Charlotte as knowledgeable and pragmatic. - **Receptionist (unnamed)**: repeatedly described as consistently friendly and polite on the phone; one owner notes she made a fuss of their small dog, which helped reduce stress. ## Reviews **4.7 stars from 125 reviews.** Themes below are drawn from the latest written reviews available to us. - **Urgent cases handled quickly**, including immediate prioritisation for a suspected seizure and reports of dogs being taken straight in for surgery. - **Clear explanations and pragmatic decision-making**: at least one owner says options were explained thoroughly and they didn’t feel pushed into expensive testing “for the sake of it.” - **Handling of anxious/reactive dogs**: owners mention accommodations like waiting outside and managing spacing around other dogs. - **Pricing/value is mixed in the feedback**: one review calls it “good value,” while another criticises the clinic for not providing a rough estimate for bladder-stone surgery without a consultation.