Companion Care (Winchester) Ltd

Companion Care (Winchester) Ltd is described on its website as a locally-owned practice, operating inside a Pets at Home store, with a modern, well-equipped set‑up including an in‑house lab, imaging and a dedicated operating theatre. It appears geared to both routine care (e.g., nurse clinics, dentistry) and more complex cases (orthopaedics and “major surgery” are explicitly mentioned).

Emergency arrangements are described in two ways: the clinic lists emergency cover, and also states that when closed, emergencies are handled via MiNightVet at Mildmay Veterinary Hospital. In the latest reviews, one owner reports being unable to get an urgent same‑day appointment for a very unwell dog despite the clinic being open, which conflicts with expectations some owners may have around emergency access.

Concrete specifics supported by the site and reviews include

• •Diagnostics on-site: digital X‑ray, ultrasound, and in‑house biochemistry/haematology/electrolytes.
• •Surgical capability: soft tissue surgery and orthopaedics; a reviewer references their dog having major surgery.
• •Dental work: dentistry and dental X‑ray listed.
• •Facilities for higher‑risk cases: isolation unit, oxygen chamber, and a hospital ward listed.

Services

Services and capabilities mentioned on the website and/or in reviews include

• •Emergency cover, with out-of-hours care via MiNightVet at Mildmay Veterinary Hospital (as stated by the clinic).
• •Orthopaedics.
• •Soft tissue surgery and access to an operating theatre.
• •Diagnostics and monitoring: digital X‑ray (including dental X‑ray), ultrasound, blood pressure monitoring.
• •In-house laboratory testing: biochemistry, haematology, electrolytes.
• •Dentistry.
• •Nurse clinic.
• •Laser treatment.
• •Isolation unit, oxygen chamber, and hospital ward.
• •Puppy parties and pet passports.

People

No individual vets or nurses are named in the available website summary or the latest reviews provided.

Reviews

4.5 stars from 140 reviews. “”

• •Positive experiences with handling and visits: one owner says their dog “usually hates going to the vets but not at Companion Care.”
• •Complex care noted: one reviewer links the practice with “major surgery” and describes “care & dedication.”
• •Access and communication concerns: one owner reports being unable to get an appointment until the following day for an acutely ill dog; another mentions the practice running 30+ minutes behind and would have valued a call ahead, especially with anxious pets in a small waiting room.
• •Mixed signals on emergencies: delays are attributed (by a reviewer) to emergencies pushing appointments back, while another reviewer felt they weren’t helped in an urgent situation.